Dispatch is still a phone problem
Every load board is an API. Almost every load is still booked by someone talking.
Dispatch notes
How AI is changing the work of moving freight — dispatch, booking, and the day-to-day of running a carrier.
What 10,000 carrier calls taught us
We listened to a lot of dispatch calls. Most of what we expected to matter didn't.
Booking a load, end to end
A walk through one real booking — search, call, negotiation, confirmation — and where the time goes.